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Staff Retention
"
Everybody in our organisation from the
Directors downwards is doing the job of
the manager one level below them"
The Client: An industrial group comprising several manufacturing companies.
The Issue: The group had, over an extended period of time, been experiencing a high degree of staff turnover within its technical area. This was impacting on labour costs through additional recruitment, & training costs together with lost productivity and low morale. The group's Managing Director was seeking to recruit more effectively in order to improve retention.
These problems were exacerbated as the group expanded through a sustained period of growth fuelled by acquisition. As the Group's portfolio of companies broadened the Group Managing Director was able to spend less and less time supervising short-term solutions to the problems.
In addition the Group Managing Director was keen to delegate responsibility to his two Senior Production Managers but did not feel comfortable that they were taking the level of ownership required, nor were they sufficiently competent as Senior Managers.
