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Culture Change
"
We need to get all our employees ‘on board’ with the need to change/
to welcome and embrace the changes we need to make"
The Client: A key department within a Metropolitan Council.to welcome and embrace the changes we need to make"
The Issue: Facing a major change in workplace culture and working practices. The Department was on the brink of becoming an ‘arms length management organisation’ (ALMO) and facing the rigours of a Best Value inspection.
Changes included new working hours, different staffing patterns and new ways of interacting with key partners.
